Conflict, Resilience, and Tough Conversations
Use written partnership principles, equity cliffs, and decision domains. When conflicts arise, separate interests from positions, and time-box resolution with a neutral facilitator or board observer.
Conflict, Resilience, and Tough Conversations
Practice simulated outages, churn spikes, or funding delays. Assign incident roles, run timelines, and capture follow-ups. Rehearsal converts panic into muscle memory when real pressure arrives unexpectedly.